Botim enhances AI capabilities with Microsoft Azure’s Voice Live API integration
Botim, Astra Tech’s flagship super app, has integrated Microsoft Azure’s Voice Live API to power more natural, low-latency voice interactions across its AI assistant—advancing the platform’s shift from communications into a credit-led, fintech-first, AI-native ecosystem. The move aligns with the broader G42–Microsoft partnership aimed at accelerating safe and secure AI innovation across the UAE and positions botim among the earliest adopters of Azure’s real-time voice technology in the MENA region.
Why it matters
- AI in finance is accelerating across the UAE, with the sector projected to grow from $67 million in 2023 to $514 million by 2032 (25.3% CAGR).
- The UAE’s broader fintech market is expected to reach $3.56 billion by the end of 2025 and $6.43 billion by 2030 (13.8% CAGR), underscoring rising demand for smarter, more inclusive digital experiences.
What’s new
By integrating Azure’s unified Voice Live API, botim brings real-time, speech-to-speech capability directly into its AI assistant. Instead of navigating menus, users can complete tasks by speaking naturally—reducing friction and making services more intuitive. The multilingual voice assistant is designed to support users with limited digital literacy or language skills, helping them move money, request services, or get help through simple conversation.
Key benefits include:
- Low-latency voice interactions for responsive, human-like conversations.
- Multilingual support that broadens accessibility and user reach.
- Seamless handoffs between communication and financial services inside a single app.
“Our early adoption of Microsoft’s Voice Live API reflects our commitment to lead with purpose, through the integration of meaningful AI into people’s everyday lives,” said Sacha Haider, Chief Strategy Officer at Astra Tech | botim. “botim is building on the trust we’ve earned as a VoIP platform to expand into financial services, empowering users to do more within an app they already rely on every day. The integration of real-time voice AI reflects our commitment to innovation and inclusion, making essential financial services more intuitive, human, and accessible to all. By simplifying how people connect and transact, we’re redefining what it means to connect and transact in a digital world.”
Context: a fast-evolving fintech landscape
The timing underscores the UAE’s rapid adoption of AI-driven financial services. As platforms race to incorporate conversational interfaces, botim’s early use of Azure’s Voice Live API from Azure AI Foundry highlights how voice will increasingly serve as the front door to banking, payments, and everyday services—especially for users who prefer natural speech over complex app navigation.
What users can do now
The integration is live inside botim’s AI assistant. Users can initiate calls, chat, and carry out money transfers through real-time voice interactions—without leaving the app or switching contexts.
About botim
Botim is evolving into a fintech-first, AI-powered ecosystem that brings payments, personal finance, lending, and everyday services together in one trusted platform. Built on a foundation of secure communication, the app serves over 150 million users across 155 countries, including more than 8.5 million in the UAE. With embedded infrastructure powered by botim money, the platform integrates digital payments, finance tools, and AI-led experiences to make transactions more seamless, inclusive, and human—supporting a broader push toward financial inclusion and access.
About Astra Tech
Astra Tech is a UAE-based consumer technology company—and the consumer subsidiary of the G42 ecosystem—focused on bringing practical AI to everyday life. The company blends communication, finance, and essential digital services into unified experiences, from regulated fintech infrastructure to AI-native platforms, creating an integrated ecosystem where innovation is secure, personal, and useful.
