Jio Call Agent, MyJio Ai conversational platform, Jio Home Multi-Gigabit Broadband, and more announced at 49th AGM
At its 49th Annual General Meeting, Reliance Industries Limited (RIL) unveiled a sweeping slate of Jio updates that push agentic artificial intelligence deeper into the network and apps, while dramatically upgrading home broadband to multi-gigabit speeds. The moves signal a shift from app-centric assistance to network-native AI, and from “fast-enough” Wi‑Fi to bandwidth designed for dense, real-time home experiences.
Jio Call Agent: Network-native AI for every phone call
Jio is embedding an AI assistant directly into its telecom network so it can participate in regular calls without extra apps. Summoned with the voice cue “Hey Jio,” the service works across multiple Indian languages and is explicitly consent-driven.
- Real-time transcription: Detects up to 10 distinct speakers on a conference call and transcribes conversations live, including across different languages.
- Automatic summaries: After the call, it compiles and shares summaries, action items, and reminders with all participants.
- On-call task execution: Users can ask the agent to take actions mid-call—ordering food, booking rides or tables, and scheduling calendar meetings.
The Jio Call Agent will roll out in phases later this year to Jio’s subscriber base of over 500 million users.
MyJio.AI Care: From menus to intent-driven self-care
MyJio, which already serves more than 600 million users, is being refashioned into an AI-first, conversational care platform. Instead of tapping through menus, customers can state what they want, and the assistant orchestrates multi-step tasks end-to-end.
- Frictionless onboarding: Automates self-KYC and eSIM activation for new devices.
- Smart travel readiness: Suggests and provisions international roaming packs based on destination.
- Seamless moves: Manages data and account migrations when relocating between cities.
Every automated action still requires explicit user confirmation, and RIL emphasizes that data handling remains consent-based and fully logged.
Jio Home: Multi-gigabit broadband and a new AI OS
JioAirFiber goes multi-gigabit
RIL is upgrading its residential connectivity with a Multi-Gigabit-ready JioAirFiber tier that offers up to 5 Gbps downloads and 1 Gbps uploads. The company frames this as the foundation for homes increasingly crowded with smart devices and simultaneous high-bandwidth activities.
With its expanded capacity, the network is aimed at supporting:
- 8K multi-screen entertainment
- Low-latency cloud gaming
- Spatial computing applications
- Real-time volumetric video creation
The goal: keep everything responsive without local network slowdowns, even under heavy household loads.
Faster signup and installation
To accelerate adoption, Jio is standardizing deployment timelines nationwide:
- 15-minute response: Express interest via the website, MyJio, or a missed call, and receive a multilingual callback within 15 minutes to finalize plans and book installation.
- 24-hour installation: Jio commits to activating home Wi‑Fi within 24 hours of registration at any location in India.
Jio TeleFrame: A voice-first AI operating system for the home
Complementing the hardware, Jio introduced TeleFrame, a voice-forward AI operating system built for domestic life. TeleFrame acts as a central hub for a family of specialized software agents tuned to everyday household needs—think guest management, home automation, shopping, and entertainment—without manual app-jumping.
- Multi-lingual at home: Operates across multiple regional Indian languages for inclusive, family-wide use.
- Context-aware assistance: Uses environmental context and routine tracking to anticipate needs and execute tasks.
- Zero-menu design: Voice-first interactions replace nested menus and app navigation.
Why it matters
By moving AI into the network layer, Jio is aiming to remove setup friction and make assistance available during everyday interactions like phone calls. Pairing that with a conversational MyJio and a multi-gigabit home network—plus an AI OS designed for communal spaces—positions Jio to deliver an end-to-end, agentic experience that spans personal devices and shared living environments. If the rollout hits its marks, Jio’s approach could redefine how Indian consumers discover and use AI: not as a separate app, but as an ambient capability woven into connectivity itself.
