Wipro Propels Enterprise Digital Automation into the Future with New Patent Filing

In the ever-evolving landscape of digital enterprise solutions, Wipro, a leading global information technology, consulting, and business process services company, has taken a significant stride forward. According to insights from GlobalData, an esteemed company providing comprehensive data and innovative analytics, Wipro has notably focused on hybrid cloud management as a crucial area of innovation. As of January 2024, an impressive grant share of 62% highlights Wipro’s formidable presence in the patent arena. This metric, developed by calculating the ratio of the number of granted patents to the total number of filed patents, underscores Wipro’s success in securing legal protection for its innovations.

Introducing a Novel Approach to Digital Automation Management

Amid its array of pioneering strategies, Wipro’s latest endeavor involves a cutting-edge patent filing with the Publication Number: US20230418271A1. This document outlines a state-of-the-art method and system designed to revolutionize how enterprises manage their digital automation processes. At the core of this innovative approach is a sophisticated method that meticulously prioritizes automation requests. These requests are evaluated based on several critical factors including their inherent criticality, an extensive examination of historical data, and an analysis of past failures.

The methodology extends to the meticulous selection of tasks for execution, derived from a project application repository. It emphasizes real-time monitoring of task execution, the generation of alerts triggered by Key Performance Indicators (KPIs), and the vital role of optimizing execution through a pre-trained Artificial Intelligence (AI) model. This model, which boasts of being trained on a wealth of historical event data, is integral to enhancing the efficiency and effectiveness of automation process management within enterprises.

A Closer Look at the Automation Management System

Diving deeper into the patent, it becomes evident that Wipro has envisioned a comprehensive automation management system. This system is built upon a robust foundation comprising a processor and memory that stores instructions for a myriad of functions. Among these are the critical tasks of prioritizing automation requests, selecting tasks for execution, monitoring their execution closely, generating timely alerts, and leveraging AI to optimize performance.

The prioritization of automation requests is conducted based on predefined criteria, facilitating a streamlined process that maps these requests to specific templates and carries out a thorough feasibility analysis. This meticulous process also includes estimation, Return on Investment (ROI) analysis, and the creation of a solid business case. Monitoring of execution is another facet of this system, achieved through the deployment of automation agents that not only oversee the tasks but can also restart them and generate comprehensive status reports as needed.

Alert generation in this system is designed to address failed requests proactively, with automatic notifications being dispatched to predefined controllers for prompt resolution. The scope of these alerts is broad, covering potential issues such as software overloading, underutilization, application problems, and a range of system glitches including CPU and memory issues, thereby ensuring that SLA breaches and exceptions are swiftly managed. By covering an extensive array of potential automation challenges, Wipro’s patent promises a heightened level of efficiency in addressing the diverse needs of enterprise digital automation.

Conclusion

Wipro’s recent patent filing marks a significant milestone in the domain of enterprise digital automation. By harnessing the power of AI and advanced analytical techniques, this innovative method and system set a new benchmark for managing automation processes. As enterprises continue to navigate the complexities of digital transformation, solutions like the one proposed by Wipro offer the promise of streamlined operations, enhanced efficiency, and a competitive edge in the global marketplace. With this groundbreaking approach, Wipro not only reaffirms its commitment to innovation but also demonstrates its capability to shape the future of digital enterprise solutions.

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